We maintain your IT monitoring and control solutions and regularly install new software versions and security updates.
We provide periodic activity reports on your systems, including SLA fulfilment and analysis of service requests as well as added insights and recommendations and assessment of potential risks.
The tools we use in delivering these services include Microsoft SCCM and McAfee SIEM.
To start, we analyse and document your IT infrastructure and recommend ways to improve system performance. After agreeing on the principles and methods for IT maintenance work, we connect your equipment to our monitoring system.
Our integrated monitoring solution enables the tracking of all an organisation’s main IT systems to ensure their coordinated operation. Our maintenance specialists periodically provide expert analysis, insights and recommendations with an eye to the more effective operation of your IT systems and the optimal use of your organisation’s IT resources.
We use Zabbix software in delivering these services.